Thank you for shopping with Aishwaryam Ghee. We want to ensure your satisfaction with our products. Please read our refund policy carefully:
1. Return Timeframe:
You have 30 days from the date of purchase to request a refund.
2. Eligibility:
To be eligible for a refund, the product’s seal must remain unopened. We cannot process refunds for opened items due to food safety regulations.
3. How to Request a Refund:
To initiate a refund, please contact our customer support team at naturefoodsaishwaryam@gmail.com & +91 90421 08181. Provide your order number, details of the product, and the reason for the refund request.
4. Refund Process:
Once your refund request is approved, we will process the refund to the original payment method. Please allow 7 business days for the refund to reflect in your account.
5. Shipping Costs:
Shipping costs for returns are the responsibility of the customer, except in cases where the product is defective or damaged upon receipt.
6. Defective or Damaged Products:
If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or a refund, and we may cover the return shipping costs.
7. Contact Information:
For any questions regarding our refund policy, please reach out to our customer support team.
By making a purchase on our website, you agree to abide by this refund policy.
Thank you for choosing Aishwaryam Ghee.